You work as the network administrator at Domain.com. The Domain.com network consists of a single Active Directory domain named Domain.com. All servers on the Domain.com network run Windows Server 2003 and all client computers run Windows XP Professional.
A Domain.com client named Amy Wilson is a member of the Sales department.
Amy Wilson did install a new application and an updated video driver on her Windows XP Professional computer. She reports that after she restarts the computer, the display is distorted.
What should you do to ensure that Amy Wilson can run other applications without video distortion while you find the correct device driver?
A.
Instruct Amy Wilson to use Device Manager to roll back the video driver.
B.
Instruct Amy Wilson to restart the computer by using the Last Known Good Configuration option.
C.
Run the System Configuration utility and select the option to use the standard video drives at startup.
D.
Use the Add Hardware Wizard to scan and install new hardware.
Explanation:
The Device Manager provides the ability to perform a roll back procedure incase a previously installed driver worked better. This feature lets you quickly and easily recover when you install the new driver for your cool device, and it turns out to be not such a hot idea after all.