You work as the network administrator at Domain.com. The Domain.com network consists of a single Active Directory domain named Domain.com. All servers on the Domain.com network run Windows Server 2003 and all client computers were upgraded from Windows 2000 professional to Windows XP Professional.
A Domain.com client named Clive Wilson uses a Windows XP Professional portable computer. Clive Wilson complains that when the computer is undocked, it occasionally displays the following error message: “ZPDRV.DLL failed to load.” During an investigation you discover that the ZPDRV.dll file is used by an external storage device that is connected to Clive Wilson’s docking station. The error message does not appear when the computer is docked.
What should you do to ensure that the error does not occur on Clive Wilson’s computer and to ensure that the storage device continues to function correctly when his computer is docked?
A.
Copy the default hardware profile to a new hardware profile.
Remove the storage device from the new hardware profile.
Instruct Clive Wilson to select the new hardware profile when the computer is undocked.
B.
Copy the default hardware profile to a new hardware profile.
Disable the storage device in the new hardware profile.
Instruct Clive Wilson to select the new hardware profile when the computer is undocked.
C.
Create a new user profile for Bruno.
Copy the ZPDRV.DLL file to the new profile folder.
Instruct Clive Wilson to log on locally when the computer is undocked.
D.
Create a new local user account for Bruno.
Copy the ZPDRV.DLL file to the All User profile.
Instruct Clive Wilson to log on locally when the computer is undocked.
Explanation:
When Clive Wilson runs in undocked mode the computer periodically tries to access the external storage device. This is caused by the fact that the computer is only configured with one hardware profile to use when both docked and undocked. In order to solve this issue a hardware profile for undocked mode should be created where all devices that is connected to the docking station is disabled.