You are a desktop support technician for your company. All client computers run Windows XP Professional with Service Pack 2 (SP2).
A user reports that every time he starts his computer, some applications run automatically. He recently installed these applications.
The user wants to keep the applications, but he wants them to run only when he starts them.
Which action should you instruct the user to perform first?
A.
Uninstall the applications.
B.
Clear the check boxes for the applications in the System Configuration utility.
C.
Use System Restore to restore the computer to a time before the applications were installed.
D.
Start the computer by using the Last Known Good Configuration option from the Windows Advanced Options menu.
E.
Create a new profile by using the User Accounts icon in Control Panel.