You are a desktop support technician for your company. All client computers run Windows XP Professional. Users store files on drive D of their computers and back up files daily to a network file server.
A user reports that he is having trouble moving files from one folder to another. You discover that he is attempting to move files from a child folder to a parent folder. When he double-clicks the parent folder to view its contents, the child folder appears instead. The only way he can move the files is to open two instances of My Computer.
You need to ensure that the user can open multiple folders from one instance of My Computer.
What should you instruct the user to do?
A.
Select the Simple File Sharing check box.
B.
Select the Open each folder in its own window radio button.
C.
Select the Launch folder windows in a separate process check box.
D.
Select the Display simple folder view in Explorer’s Folders list check box.