What should you instruct the user do on the View tab of Folder Options in Control Panel?

You are a desktop support technician for your company. All client computers run Windows XP Professional and Microsoft Office XP.
A user reports that when he opened an e-mail attachment named Resume.doc, it ran a script instead of opening the file in Microsoft Word. The user ran a virus scanner on his computer. The virus scanner detected the Resume.doc file as a virus and deleted the file.

You need to ensure that the user can tell if a file he receives is actually a Word document or a script.

What should you instruct the user do on the View tab of Folder Options in Control Panel?

You are a desktop support technician for your company. All client computers run Windows XP Professional and Microsoft Office XP.
A user reports that when he opened an e-mail attachment named Resume.doc, it ran a script instead of opening the file in Microsoft Word. The user ran a virus scanner on his computer. The virus scanner detected the Resume.doc file as a virus and deleted the file.

You need to ensure that the user can tell if a file he receives is actually a Word document or a script.

What should you instruct the user do on the View tab of Folder Options in Control Panel?

A.
Select the Show hidden files and folders option button.

B.
Select the Display the full path in the title bar check box.

C.
Clear the Hide extensions for known file types check box.

D.
Clear the Hide protected operating system files (Recommended) check box.



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