You are a desktop support technician for your company.
A customer running Windows XP Home Edition and Microsoft Outlook Express reports that he cannot access previously saved e-mail messages. You verify that there are no e-mail messages when the customer opens Outlook Express.
You need to ensure that the customer can access his previously saved e-mail messages.
What should you do?
A.
Import the Internet account settings into Outlook Express
B.
Import the e-mail account configuration settings into Outlook Express.
C.
Search for files with the .pst file extension. Import the e-mail messages from the .pst file
D.
Search for files with the .dbx file extension. Import the e-mail messages from the .dbx file.