You are a desktop support technician for your company. All client computers run Windows XP Professional with Service Pack 2 (SP2) and have Microsoft Internet Explorer configured as their Web browser.
A user reports that she cannot receive files by using Windows Messenger after she installs SP2.
You need to ensure that the user can receive files by using Windows Messenger.
What should you instruct the user to do?
A.
Add Windows Messenger to the Startup folder, and restart the computer.
B.
In Network Connections, change the user??s network connection properties to enable Internet Connection Sharing (ICS).
C.
In Windows Messenger, on the Tools menu, click Options. On the Preferences tab, select Allow this program to run in the background.
D.
In Security Center, click Windows Firewall. On the Exceptions tab, under Programs and Services, select Windows Messenger.