You are a desktop support technician for your company. All client computers run Windows XP Professional and Microsoft Office XP.
A user reports that he is unable to install a new Microsoft Word template to his computer by using Add or Remove Programs in Control Panel. He states that he was first prompted for a CD, and he put the CD in the CD-ROM drive. However, he then received an error message indicating that the Windows Installer package could not find the template.
You discover that the user has just installed a new hard drive in his computer.
You need to ensure that the user can install the new template.
What should you do?
A.
Change the prompted path drive letter to C:.
B.
Change the prompted path file extension to .msi.
C.
Change the prompted path filename to Normal.dot.
D.
Change the prompted path drive letter to point to the CD-ROM.