You are a desktop support technician for your company. All client computers run Windows XP Professional with Service Pack 2 (SP2). The development department of the company builds small applications for its customers.
For testing purposes, users in the development department and the testing department send executable files to each other by using Microsoft Outlook Express. A user in the testing department reports that she cannot receive e-mail attachments when she uses Outlook Express.
The user needs the attachments to conduct business, and she needs to receive them by using Outlook Express.
What should you instruct the user to do?
A.
In Outlook Express options, on the Security tab, clear Do not allow attachments to be saved or opened that could potentially be a virus.
B.
In Outlook Express options, on the Read tab, select Automatically download message when viewing in the Preview pane.
C.
In Outlook Express options, on the Security tab, set the Microsoft Internet Explorer security zone to Internet zone.
D.
In Outlook Express options, on the Security tab, clear Block images and other external content in HTML e-mail.