You are a desktop support technician for your company. All client computers run Windows XP Professional and Microsoft Office XP.
A user reports that he cannot access any network resources. You discover that he can log on to his computer without any errors. However, when the user tries to access network resources, he receives the following error message: “Windows cannot reach the network resource.”
You ask the user to run the ipconfig /all command on his computer. The results are shown below.
What is the most likely cause of the problem?
A.
A DHCP server is unavailable.
B.
The TCP/IP Node Type is incorrect.
C.
The TCP/IP subnet mask is incorrect.
D.
The computer’s host name has a conflict with another computer name.