You are a desktop support technician for your company. All client computers run Windows XP Professional. All users use Microsoft Internet Explorer as their Web browser. The company uses a DHCP server to assign IP addresses to all client computers.
The user reports that when he tries to connect to any Web site on the Internet while he is using his computer at the office, Internet Explorer displays the following error message: “The page cannot be found.” You discover that he followed instructions from his ISP to make several changes in Internet Explorer on his portable computer so that he could connect to the Internet from home.
You verify that Internet Explorer has the correct proxy settings. You instruct the user to ping a computer on the Internet by using its IP address. The user reports that he can successfully ping the other computer.
You need to ensure that the user can connect to Web sites by using Internet Explorer on his computer.
What should you instruct the user to do?
A.
Use Internet Options in Control Panel to configure the security level for the Internet security zone to Medium.
B.
Use Internet Options in Control Panel to add the URLs of the Web sites he needs to access to the Trusted sites security zone.
C.
Select the Automatic private IP address option button on the Alternate Configuration tab of the TCP/IP properties page.
D.
Select the Obtain DNS server address automatically option button on the TCP/IP properties page.