You are a desktop support technician for your company. All client computers run Windows XP Professional and Microsoft Office XP.
A user reports that Microsoft Outlook cannot contact the company’s Microsoft Exchange Server computer, which is named Mail1. You are able to successfully ping Mail1 from your computer by using the name Mail1.
You use Remote Assistance to connect to the user’s computer and verify that the computer can successfully ping Mail1 by using its IP address.
You need to ensure that the user can use Outlook.
What should you do?
A.
Configure the correct IP address on the user’s computer.
B.
Configure the correct DNS server IP address on the user’s computer.
C.
Ask an administrator to configure the correct IP address on Mail1
D.
Ask an administrator to configure the correct DNS server IP address on Mail1.