You are a desktop support technician for your company. All client computers run Windows XP Professional and Microsoft Office XP. A user receives a document named Mechanical.vsd from a customer. The document contains mechanical drawings for a new product design.
The user reports that the document will not open on his computer. The user states that he does not need to modify the document. You do not have the authority to purchase new software or software licenses.
You need to ensure that the user can open and view the document.
What should you instruct the user to do?
A.
Open the document by using the Windows Photo and Fax Viewer.
B.
Open a new Microsoft Paint document. Drag the Mechanical.vsd file into the Paint document.
C.
Open a new Microsoft Word document. Drag the Mechanical.vsd file into the new Word document.
D.
Download and install the Microsoft Visio Viewer from the Microsoft Office Download Center Web site.