Quiz 1Z0-465

Quiz 1Z0-465, RightNow CX Cloud Service 2012 Essentials

Identify three tasks to fulfill these requirements.

Select two configurations needed to accomplish this.

What two settings in the “Salesmen” profile have to be updated to allow them access?

Which three permissions are required for an Agent to use an add-in an incident workspace?

you need to implement a new custom field, and that the field will need to be available to agents to enter and maintain the values

What do you tell your client to configure?

Identify which three requirements can be accomplished through the use of standard workflow/workspace functionality.

Identify the three options available on the deployment screen in customer portal.

Which three options will speed up the agents’ workspace?

Which two actions will allow you to identify the correct message base item if you do not know which message base you need to edit?