Quiz 220-603

Quiz 220-603, CompTIA A+ Remote Support Technician

Which of the following may be causing the problem?

Which of the following should enable the user to do this?

Which of the following actions should a technician take FIRST if unable to PING a server by the servers host name?

which of the following should be done FIRST?

Which of the following can the user be instructed to do to resolve the problem?

Which of the following should a technician avoid when dealing with a difficult customer?

When the customer expresses embarrassment at not realizing this, the technician should:

The technician should attach the new hard drive to:

A computer that can host dual PCI-Express video cards is said to be:

Which of the following should a technician recommend that the user do FIRST?