Quiz 220-603

Quiz 220-603, CompTIA A+ Remote Support Technician

Which of the following Windows 2000 account groups can join a workstation to the domain?

Which of the following commands and switches are used to obtain the physical address of a workstation?

Which of the following is MOST likely causing the problem?

Which of the following actions by the technician would avoid a similar situation in the future?

Which of the following would be the BEST action to take next?

Which of the following would be the BEST way for a technician to deal with a talkative customer?

Which of the following should the technician do FIRST?

When a customer begins using abusive or foul language, a technician should:

Which of the following are types of files downloaded during an Automatic Update?

Which of the following would be the BEST sequence of actions to take?