Quiz 220-603

Quiz 220-603, CompTIA A+ Remote Support Technician

Which of the following customer service skills would be essential for a technical support technician to have?

which of the following?

Which of the following actions should a technician take FIRST if unable to PING a server by the servers host name?

Which of the following should be recommended to the user?

which of the following groups?

Which of the following commands is used to check for and replace corrupt Windows files?

Which of the following would be the BEST action for the technician to take?

Which of the following is an example of a possible social engineering attack?

which of the following to an IP address?

When the customer expresses embarrassment at not realizing this, the technician should: