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Quiz 220-603

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Quiz 220-603

Quiz 220-603, CompTIA A+ Remote Support Technician

Which of the following is the FIRST step in the problem-solving process?

When the technician reports the incident to the supervisor, the supervisor discovers that the person is not an employee. The technician has been a victim of:

When using a Telnet connection, users understand that Telnet:

Which of the following ports must be open (e.g. not blocked by a firewall) to allow Remote Assistance?

which of the following tools is used to partition a new hard drive?

A black exclamation point on a yellow field in Windows XPs Device Manager means that:

Which of the following utilities would be used to scan for hardware changes to detect a recently installed component?

The user should be instructed to:

Which of the following should a technician avoid when attempting to solve a customers problem?

Which of the following is the protocol that Windows Active Directory uses for sharing information with other types of networks?

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