which mechanism must be designed with a clear understanding of the expected level of performance for each configuration item during the instrumentation process?
which type of service operational management process monitors the network infrastructure to identify and escalate abnormal operational conditions?
which type of service operational management activity provides the metric for the total number of problems recorded in a period, as a control measure?
which type of redundancy is characterized by minimizing service disruption utilizing redundant network assets at both component and system levels?
which type of redundancy is characterized by redundant assets entering service only after failure occurs?
which type of redundancy is characterized by integrating different types of assets with a common service…?
which type of warranty assurance provides a customer with a measured confidence that services are available within defined geographical locations and scheduled times?
which type of warranty assurance provides a customer with a measured confidence that services are supporting defined level of demand and quality?