Which Cisco Unified Contact Center Express data store contains user scripts, grammars, and documents?
Which Cisco Unified Contact Center Express script media step can invoke a VXML application to retrieve and play prompts on-demand from an off-box location?
Which statement describes the call recording operation on Cisco Unified Contact Center Express call agents that use Cisco IPPA?
Which Cisco Unified Contact Center Express core system software component communicates with Cisco Agent Desktop for agent state control and call control?
How many RTP streams exist on the network when a Cisco Unified Contact Center Express agent is engaged in a call that is being silently monitored and recorded?
Which mechanism enables the Cisco Unified CCX Cisco Agent Desktop application to obtain a copy of the RTP packet stream directly from a supported IP phone?
Which statement describes DTMF processing on Cisco Unified Contact Center Express with supported SIP-based agent IP phones…?
Which two statements describe the remote supervisory monitoring feature in Cisco Unified Contact Center Express?