Which subsystem handles connections between the Cisco Unified Contact Center Express Server and the Enterprise Databases?
what is created on the Communications Manager when you add a Cisco Unified Communications Manager Telephony group?
What is the maximum number of agents that can be supported by Cisco Unified CCX 8.0 when deployed with Cisco Unified Communications Manager?
What happens if all CTI ports for the configured Cisco Unified Communications Manager Telephony Group are busy when a new call arrives?