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Quiz 642-241

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Quiz 642-241

Quiz 642-241, UCCED – Unified Contact Center Enterprise Design (update April 27th, 2016)

Which two configuration tasks are necessary in Cisco Unified Communications Manager for the Cisco Unified Contact Center Enterprise solution?

Which two functions are provided by the Cisco Unified Contact Center Enterprise Cisco Agent and Supervisor Desktop software?

Which two of these are sizing considerations for an IVR Peripheral Gateway for the Cisco Unified Contact Center Enterprise solution 7.5(x)?

Which three of these statements about QoS in a Cisco Unified Intelligent Contact Management (ICM) solution are correct?

Which two of these are not parts of the Cisco Unified Communications Manager Release 6.1(1) device pool configuration?

which of the following modes of operation?

which two agent CTI desktop options support Transport Layer Security?

which two statements are true?

which two statements are true?

what are the two expected behaviors of the system when the settings are as shown?

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