Quiz 642-241

Quiz 642-241, UCCED – Unified Contact Center Enterprise Design (update April 27th, 2016)

Cisco Unified Contact Center Enterprise Customer Voice Portal or Cisco Unified IP IVR queue points?

Cisco CTI Object Server co-resident on the PG using a Cisco MCS-7845 class server?

What is the recommended way to configure redundant Cisco Unified Communications Manager subscribers for Cisco

Cisco Unified Customer Voice Portal nor Cisco Unified IP IVR?

Which feature of Cisco Unified Contact Center Enterprise is not supported

How would this requirement be addressed given the following:

which statement is true about the Cisco Unified Communications Manager Peripheral Gateway duplex pair?

Which protocol does the Cisco Unified ICM use to interface with the Cisco Unified Communications Manager in the Cisco Unified Contact Center Enterprise solution?

which two of the following factors (Choose two.)?

What does the Requalify node in a routing script do in a Cisco Unified Contact Center Enterprise system?