which circumstances can the visible and private networks be converged in the Cisco Unified Contact Center Enterprise system?
What is the impact of co-loading a Cisco Unified Outbound Dialer on the same servers as the Agent Peripheral Gateway in the Cisco Unified Contact Center Enterprise 7.1(2) system?
What impact does the Cisco Unified Contact Center Enterprise 7.1(2) Mobile Agent option have on the Agent Peripheral Gateway?
Which of the following is not a role performed by the Cisco Voice Gateways involved in this call flow?
which statement is true about both the Cisco Unified Customer Voice Portal and Cisco Unified IP IVR self-service functions?
What function does the Cisco Unified Presence perform when used with the Cisco Unified Customer Voice Portal 4.0.x?
Which statement is not true concerning high availability of the Cisco Unified ICM central controller?
which two of the following call transfer methods do you not consider the length of time that the caller is talking to an agent?