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Quiz 642-241

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Quiz 642-241

Quiz 642-241, UCCED – Unified Contact Center Enterprise Design (update April 27th, 2016)

what are three best practices to improve availability of the solution?

How are these services provided?

Which statement best describes the functions that the Cisco Unified Customer Voice Portal performs?

which two are the correct sequences for agent login and logout?

Which interface in the Cisco Unified Contact Center Enterprise solution is supported over a firewall with NAT deployed?

which factor must be taken into account?

Which type of user access is not controlled by Microsoft Windows Active Directory in Cisco Unified Contact Center Enterprise?

Which two configuration tasks are necessary in the Cisco Unified Communications Manager for the Cisco Unified Contact Center Enterprise solution?

Which two of the following are not parts of the Cisco Unified Communications Manager device pool configuration?

Which of these functions is not a function of the Cisco Unified Contact Center Enterprise solution?

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