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Quiz 642-241

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Quiz 642-241

Quiz 642-241, UCCED – Unified Contact Center Enterprise Design (update April 27th, 2016)

What is the minimum server platform that you can use?

Which is the correct quantity and type of resource to support these calls in this configuration?

how should the following agent phone be configured?

which one?

which one?

Which tool is used to create the Cisco organization unit structure in Cisco Unified Contact Center Enterprise 7.0(x) and 7.1(x)?

what does the caller experience?

which one?

what is the impact on the system if inbound call volume increases?

Which failure scenario in the Cisco Unified Contact Center Enterprise solution would stop all processing and routing of contact center calls?

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