Quiz 642-242, UCCEI – Unified Contact Center Enterprise Implementation
What can administrative scripts be used for?
how is the supervisor brought into the call?
What will this script do if the caller entered digits are invalid?
Drag the items from the left and drop them on their definitions on the right.
, how do you configure the IP IVR to communicate
how would you configure default call treatment to ensure that calls placed in queue
What are the three best methods to ensure that Cisco Unified Contact Center Enterprise
Choose the correct set of matching terms that fill in the missing object names in each component.
Cisco Unified Communications Manager server in the cluster?