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Quiz 642-242

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Quiz 642-242

Quiz 642-242, UCCEI – Unified Contact Center Enterprise Implementation

Which two of the following tools are required to add a Peripheral Gateway to the Cisco Unified Contact Center Enterprise?

which of the following settings is required for TempDB?

What is the correct installation order for the Cisco Agent Desktop in a Cisco Unified Contact Center Enterprise solution?

What needs to be changed in the Cisco Unified Communications Manager to fix this issue?

Which is not a valid protocol for connecting Cisco Unified Communications Manager to a Cisco Voice Gateway?

What is the proper configuration of device pools and the Cisco Unified Communications Manager groups for redundancy?

When configuring the Cisco Unified Contact Center Enterprise with Cisco Unified IP IVR, how is the return on no answer configured for agents?

Which Cisco Unified ICM ConfigManager tool is used to enable Expanded Call Context variables?

Which Cisco Unified ICM Peripheral Gateway process and network connection is used to provide synchronous state transfer between a pair of duplex Peripheral Gateways?

what must be configured and used in the script?

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