Quiz 646-096

Quiz 646-096, CRMAM – CRM Express for Account Managers

Select those features best describing a Microsoft CRM solution

Choose the key benefit of using Cisco/Microsoft solution compared to other solutions

Select two key benefits of Microsoft CRM to the customer service organization

Select two key benefits of Microsoft CRM versus other CRM products

Choose two key benefits of working with a Microsoft-certified CRM reseller

Select two key benefits of Microsoft CRM

Select the feature that best describes a Microsoft CRM solution

elect the top three benefits of the Cisco CRM Communications Connector solution

List the four key components required for Cisco CRM Communications Connector

Select two key challenges facing small and medium businesses that Microsoft CRM can help to solve