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Quiz 646-096

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Quiz 646-096

Quiz 646-096, CRMAM – CRM Express for Account Managers

For screen pops on incoming calls, what feature is required from the phone company?

During the network assessment process, what does the partner do after Cisco reviews and approves the partner application?

What telephony feature is used to auto-search CRM records and provides a screen pop with incoming calls?

What method should you use to find a certified Microsoft CRM Reseller in your area?

When discussing the Cisco CRM Communicatiosn Connector solution to a customer, what two keys benefits should you emphasize? Select two

Why are Cisco high availability features important to customers? (Choose two

Cisco CRM Communications Connector solution is available on which three Cisco IP Communications products? Select three

Cisco CallManager Express offers telephony solutions for how many total telephones per site?

Select the type of businesses that would be good candidates for the Cisco CRM Communications Connector solution? Select two

Select the ideal type of customer to benefit from use of Cisco CRM Communications Connector solution? Select two

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