Which option is a next-generation agent and supervisor desktop that offers a user-centric design to enhance customer care satisfaction along with a collaborative experience?
Which two statements indicate that the customer needs an infrastructure that can efficiently accommodate organizational changes?
Which of the following is the last step when mapping business requirements with Cisco Collaboration Architecture?
Which two questions represent market trend complexities for considering a new collaboration experience?
Which of the following is a reason why it is important to identify and collect business KPIs when designing the Cisco Collaboration Architecture?