Quiz MB2-700, Microsoft Dynamics CRM 2013 Applications
What is displayed when the user clicks the down arrow on the Cases button?
When can you resolve, cancel, or delete a case that has activities associated with it?
Which condition must be true before you can close a case?
Which cases does Microsoft Dynamics CRM show?
Which three entities are associated with cases by default?
Which Service entity has Quick Create forms?
What are two ways to find content in Knowledge Base articles?
You need to ensure that the user can delete the template
Which condition must be met?
Which entity can you associate with sales literature?