Your company uses Office 365 and has an Enterprise E3 license plan. Employees are issued laptop computers that are configured with a standard image. The
image includes an installation of Office 365 ProPlus that must be activated by the employees.
An employee recently received a new laptop computer to replace an older laptop. The older laptop will be reimaged. When the employee attempts to start Word for
the first time, she receives a message saying that she cannot activate it because she has already activated five devices.
You need to help the employee to licence Office on her new computer .
What should you do?
A.
Assign a second E3 license to the employee.
B.
Remove the employee’s E3 license and then assign a new E3 license.
C.
Instruct her to Sign in to the Office 365 portal as the employee and deactivate the old laptop.
D.
Sign in to the Office 365 portal by using your Global Admin account and then deactivate the old laptop.
Remember that even if you are an Office 365 administrator, you can’t see which computers a user has installed Office on. That also means that you can’t deactivate an existing Office installation on behalf of the user.
That is not true Daz. We can deactivate devices by loging in with global admin. Sign into the Office 365 Portal -> Users -> Active Users -> Select User Name -> Edit Office Installations and pick the device you want to remove. If you try it you will see.