You are a consumer support technician. A user has a computer that is connected to two low resolution monitors.
A custom driver that increases the resolution of the monitor is available on the Internet. You install the driver in the computer and restart the computer. After the restart, the computer performs poorly.
You need to restore the computer to a stable state.
What should you do?
A.
Use the Device Manager window to roll back the driver for the monitors.
B.
Use the Device Manager window to roll back the driver for the graphics card.
C.
Delete the vga.drv file from the \Windows\System32 folder and restart the computer.
D.
Delete any occurrences of Device=video.sys in the Autoexec.nt file in the \Windows\System32 folder.