You need to prevent the warning message from being displayed

You are a consumer support technician.

A user opens Windows Internet Explorer 7 on a computer and a pop-up window displays the following warning message: “Internet Explorer has found a problem with this websites security certificate.”

The user contacts the site administrator, who replaces the site certificate. The user accepts the new certificate.

The computer continues to display the warning message.

You need to prevent the warning message from being displayed.

What should you do?

You are a consumer support technician.

A user opens Windows Internet Explorer 7 on a computer and a pop-up window displays the following warning message: “Internet Explorer has found a problem with this websites security certificate.”

The user contacts the site administrator, who replaces the site certificate. The user accepts the new certificate.

The computer continues to display the warning message.

You need to prevent the warning message from being displayed.

What should you do?

A.
Download and store the certificate in the users home directory.

B.
Reset the Internet Explorer 7 settings to default. Close and restart Internet Explorer 7.

C.
Use Internet Explorer 7 to add the Web site that displays the warning message to the Trusted sites zone.
Clear the Require server verification (https:) check box for all sites in the zone.

D.
Click the Content tab in the Internet Options dialog box. Click the Certificates button, and then click the Other People tab. Select the certificate that matches the Web site domain name from the list, and then click the Remove button.



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