You are a consumer support technician. A user downloads and installs an application from the Internet on a computer that runs Windows Vista.
After the user reboots the computer, a blue screen Stop error is displayed and the user is not able to start Windows Vista.
You need to ensure that the user is able to start Windows Vista.
What should you do?
A.
Boot to the Windows Vista DVD and perform a Startup Repair.
B.
Boot into the Windows Recovery Console and type Fixmbr. Reboot Windows Vista.
C.
Boot into the Windows Recovery Console and type Fixboot. Reboot Windows Vista.
D.
Edit the Boot.ini file and add the Advanced RISC Computing (ARC) path that points to the Windows Vista location.