You are a consumer support technician. A user has a custom-built gaming computer that runs Microsoft Windows XP Professional. The computer is connected to a network.
The user upgrades the operating system of the computer to Windows Vista. After the upgrade, the computer displays low-quality graphics and is unable to access the network.
You need to improve the quality of the graphics display. You also need to establish network connectivity for the computer.
What should you do?
A.
Scan the computer by using Windows Vista Upgrade Advisor.
B.
Update the Windows Experience Index score in Performance Information and Tools.
C.
Obtain and install the latest drivers from the hardware vendors Web site.
D.
Use the Device Manager to scan for hardware changes.