You are a consumer support technician. A user uses a USB hub to connect a USB 2.0 webcam and a digital camera to a computer.
The computer detects the digital camera but does not detect the webcam.
You need to ensure that the computer can detect the webcam.
What should you do first?
A.
Restart the computer.
B.
Connect the device to a USB 2.0 port on the computer.
C.
Restart the Human Interface Device Access service.
D.
Disable and then enable the USB Host Controller in Device Manager.