You need to return the computer to its default state and retain all user data and Windows Store apps

A company has Windows 8.1 client computers. Employees use multiple Windows Store apps
on the computers.
An employee installs a legacy app on his portable computer and then experiences problems
with the computer. He installs two additional legacy apps and the problems increase. You
need to return the computer to its default state and retain all user data and Windows Store
apps.
What should you do?

A company has Windows 8.1 client computers. Employees use multiple Windows Store apps
on the computers.
An employee installs a legacy app on his portable computer and then experiences problems
with the computer. He installs two additional legacy apps and the problems increase. You
need to return the computer to its default state and retain all user data and Windows Store
apps.
What should you do?

A.
Run the Remove everything and install Windows feature.

B.
Perform a system restore to the most recent restore point.

C.
Use Windows 7 File Recovery to restore all Windows system files.

D.
Run the Refresh your PC without affecting your files feature.



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Nono

Nono

This should be D, Refresh retains Win Store Apps and user data, and removes desktop apps.
Most recent restore will bring U back to state with first 2 problems?

AleG

AleG

I think D is correct.
Most recent restore contain the first legacy app installed, so problem was not solved.

Alpo

Alpo

Either one does the trick right? I guess system restore is a tiny bit less invasive than a Refresh? idk

ob

ob

Is D the correct answer???????

OSA

OSA

I think it is D because the question request “return the computer to its default state”, not to a previous state.