Which of the following is true of the Cisco Unified Ser…

Which of the following is true of the Cisco Unified Serviceability System Overview report?

A.
It cannot contain a complete set of system reports.

B.
It can only be generated automatically.

C.
It is only available to CAR administrators.

D.
It does not contain traffic summary reports.

Explanation:
The Cisco Unified Serviceability System Overview Report is only available to Call Detail Records (CDR)
Analysis and Reporting (CAR) administrators. There are three CAR user levels: administrators, managers, and
individual users. Only administrators can generate system reports. Managers can generate user reports,
department reports, and Quality of Service (QoS) reports. Users can generate a billing report for calls by each
user.The System Overview report can contain a complete set of system reports. In addition, the System Overview
report can be generated manually. CAR administrators can choose which automatically or manually generated
system reports will appear on the System Overview report by clicking Tools > CDR Analysis and Reporting >
System Reports > System Overview in Cisco Unified Serviceability and then selecting the appropriate reports in
the System Overview window.
The System Overview report contains all of the following sections:
-Top 5 Users based on Charge: lists the five users whose calls have cost the most over a given period of time
-Top 5 Destinations based on Charge: lists the five called numbers that have cost the most over a given period
of time
-Top 5 Calls based on Charge: lists the five calls that have cost the most over a given period of time
-Top 5 Users based on Duration: lists the five users who have spent the most time on calls over a given period
of time
-Top 5 Destinations based on Duration: lists the five called numbers on which users have spent the most time
over a given period of time
-Top 5 Calls based on Duration: lists the five longest calls over a given period of time
-Traffic Summary Report -Hour of Day: displays the volume of calls for a given hour of the day
-Traffic Summary Report -Day of Week: displays the volume of calls for a given day of the week
-Traffic Summary Report -Day of Month: displays the volume of calls for a given day of the month
-Quality of Service Report -Summary: displays the number of calls that fell within QoS parameters over a given
period of time
-Gateway Summary Report: displays the call classification, QoS, duration, and number of calls for each voice
gateway over a given period of time

Cisco: Configuring System Overview System Reports (PDF)