Which of the following sets of steps could you use?

You want to delete 100 unassigned dns from the UCM database.
Which of the following sets of steps could you use? (Select 2 choices.)

You want to delete 100 unassigned dns from the UCM database.
Which of the following sets of steps could you use? (Select 2 choices.)

A.
Use Bulk Administration > Phones > Delete Phones > Delete Unassigned DN to find and remove the dns.

B.
Use Call Routing > Route Plan Report to find and remove the dns.

C.
Use Call Routing > Directory Number to find and remove the dns.

D.
Use Device > Phone > Directory Number Configuration to find and remove the dns.

E.
Use Device > Phone > Device Information to find and remove the dns.

Explanation:
You could use either Bulk Administration > Phones > Delete Phones > Delete Unassigned DN or Call Routing >
Route Plan Report to find and remove 100 unassigned directory numbers (dns) from the Cisco Unified
Communications Manager (UCM) database. An unassigned dn is a dn that is not associated with a specific
device, such as an IP phone, but that can still be used to forward calls to voice mail or to another dn that is
associated with a device. For UCM to load and use an unassigned dn, the Activecheck box must be selected
for the dn. The Active check box is only displayed for unassigned dns.
The UCM Bulk Administration > Phones > Delete Phones > Delete Unassigned DNwindow automatically
searches for and displays a list of unassigned dns in the UCM database. Once the list of unassigned dns is
complete, you should select the Run Immediately radio button and then click Submit to immediately delete the
unassigned dns from the UCM database.
To find 100 dns by using Call Routing > Route Plan Report, you should choose Unassigned DN from the Find
dropdown menu and then click the Find button. Once the list of unassigned dns is complete, you can select the
check box beside each dn that you want to delete and then click the Delete Selected button to immediately
delete the unassigned dns from the UCM database. Alternatively, you can remove all unassigned dns at once
by clicking the Delete All Found Items button instead of the Delete Selectedbutton.
Problems with unassigned dns can cause an IP phone that is attempting to autoregister with UCM to display the
following error:
Registration Rejected: Error DBConfig
Therefore, you should remove unassigned dns from the autoregistration configuration if this error occurs.
You cannot use Device > Phone > Directory Number Configuration to find and remove 100 unassigned dns
from the UCM database. The Directory Number Configuration window in UCM is for adding dns to an IP phone,
updating dn associations with an IP phone, and removing dns from an IP phone. Although you can add new dns
to the UCM database by using the Directory Number Configuration window, you cannot remove a dn from the
UCM database by using that window. You can also use the Directory Number Configuration window to reassign
dns that have been removed. The Route Plan Report can also be used to accomplish this task.
You cannot use Call Routing > Directory Number to find and remove 100 unassigned dns from the UCM
database. However, similar to Device > Phone > Directory Number Configuration, you can use Call Routing>
Directory Number to add a dn to the UCM database or to update information about the dn in the UCM
database. You can also add a dn to a phone immediately after you add the phone to UCM by clicking the Line
[1] -Add a new DN link or the Line [2] -Add a new DN link in the Association Information area, which is
displayed on the left side of the Phone Configuration window in UCM.
You cannot use Device > Phone > Device Information to find and remove 100 unassigned dns from the UCM
database. However, you can use this option to configure the IP phone Media Access Control (MAC) address,
security profile, device pool, phone button template, location, privacy settings, and mobility mode.

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/bat/8_0_2/bat-802-cm/t03delph.html#wp1355300
https://www.cisco.com/c/en/us/support/docs/voice-unified-communications/unified-communications-managercallmanager/71440-ccm4x-unassigned-dns.html#maintask1



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Updated 210-060 Questions:

QUESTION 96
A group of managers for a company has requested IP telephony reports with performance data and graphs. Which steps should the network administrator take to gather these reports using Cisco Unified Communications Manager web interface?

A. Select Cisco Unified Serviceability > Trace > Serviceability Reports Archives.
B. Select Cisco Unified Serviceability > Alarm > Serviceability Reports Archives.
C. Select Cisco Unified Reports > Tools > Serviceability Reports Archives.
D. Select Cisco Unified Reports > Trace > Serviceability Reports Archives.
E. Select Cisco Unified Serviceability > Tools > Serviceability Reports Archives.

Answer: E

QUESTION 97
An engineer is configuring the Cisco Unified Communications Manager disaster recovery system. Which three statements about the disaster recovery system are true? (Choose three.)

A. It requires the use of schedules for backups.
B. Backup files are encrypted using the cluster security password.
C. If the backup device is listed in a backup schedule, it cannot be manually deleted.
D. If the backup does not complete within 40 hours, the backup times out.
E. Archiving backups to tape drives is supported.
F. SSL is used between the master and local agents.

Answer: BCE

QUESTION 98
An administrator wants to verify that a new PRI is properly connected to the PSTN status.
Which Layer 2 status should be seen?

A. MULTIPLE_FRAME_ESTABLISHED
B. TEI_ASSIGNED
C. LINK_UP
D. CONTROLLER_UP

Answer: A

QUESTION 99
After getting reports that users cannot make calls out to the PSTN, a network administrator opens the Cisco Unified Communications Manager Administration web page and begins to review route patterns. Why would the administrator look here when troubleshooting PSTN connectivity troubles?

A. A route pattern contains a list of gateways that can reach the PSTN.
B. A route pattern contains dial plan information for calling the PSTN.
C. A route pattern contains the necessary privileges for calling the PSTN.
D. A route pattern contains a list of SIP trunks that can reach the PSTN.

Answer: B

QUESTION 100
A user reports that several IP phones in a single department are displaying a continuous “registering” message. Which fault domain should be investigated?

A. network router
B. Cisco Unified Communications Manager subscriber node
C. network switch
D. IP phones
E. SIP gateway

Answer: C

QUESTION 101
An end user reports that conference calls are failing. Which fault domain should be investigated first?

A. IP phone
B. Cisco Unified Communications Manager Media Resources
C. voice gateways
D. network routers and switches

Answer: B

QUESTION 102
An engineer receives an isolated report that the customer can make calls successfully from an IP phone to other IP phones, but receives an error recording when attempting to call someone over the PSTN. The user cannot recall the error recording to provide the specific error message. Which two steps should the network engineer take to begin troubleshooting? (Choose two.)

A. Enable debug isdn q931 on the gateway and have user make the same call from the IP phone to PSTN again.
B. Check the region used by the IP phone in Cisco Unified Communications Manager.
C. Test the call using Dialed Number Analyzer in Cisco Unified Communications Manager administrator.
D. Check the calling search space used by the line on the IP phone in Cisco Unified Communications Manager.
E. Check the gateway to determine which codec is being used by the appropriate dial peer.

Answer: CD

QUESTION 103
A technician is checking services in response to the recent failed delivery of all voicemails. Which service must be running for message delivery to function properly?

A. Connection DB Event Publisher
B. Connection Database Proxy
C. Connection Notifier
D. Connection Message Transfer Agent

Answer: D

QUESTION 104
A field technician must reset a single 7965 IP phone so that it will be discovered on the network again and request an IP address from DCHP. Which steps should the network engineer provide?

A. Have field technician select the Settings button on phone, then dial # # * * *
B. Have field technician select the Settings button on phone, then dial # # * # #
C. Have field technician select the Settings button on phone, then dial * * # * *
D. Have field technician select the Settings button on phone, then dial * * # # #

Answer: C

QUESTION 105
An end user is experiencing performance issues with their IP phone. Which phone feature could the administrator configure to allow the end user to notify them when issues occur?

A. Cisco Quality Report Tool
B. System Log Management
C. Cisco CDR Analysis and Reporting
D. Cisco JTAPI

Answer: A

QUESTION 106
An end user has an 7945 IP phone, but is unable to launch any of the IP phone applications.
A network engineer has confirmed that the device is subscribed to the appropriate applications in Cisco Unified Communications Manager.
How should the engineer instruct the user to launch the IP phone applications?

A. Select the “?” button on the IP phone.
B. Select the globe button on the IP phone.
C. Select Settings > User Preferences.
D. Select Settings > Device Configuration.

Answer: B