Which of the following is a client-side application that enables an administrator to monitor devices on a Cisco
VoIP network in real time by using HTTPS?
A.
CAR
B.
RTMT
C.
Unified Serviceability
D.
Unified Reporting
Explanation:
The Cisco Unified Real-time Monitoring Tool (RTMT) is a client-side application that enables an administrator to
monitor devices on a Cisco Voice over IP (VoIP) network in real time by using Secure Hypertext Transfer
Protocol (HTTPS). RTMT uses HTTPS to connect to VoIP devices and gather information, such as device
status and performance statistics, in real time. The data that is gathered by RTMT can then be used to pinpoint
problems on the VoIP network or to monitor performance thresholds.
To access RTMT, you should first ensure that the Cisco RTMT Reporter Servlet and Cisco Serviceability
Reporter services are running in the Cisco Unified Communications Manager (UCM) environment. Next, you
should install the RTMT plugin on a workstation by clicking Application > Plugins in the UCM administrative
graphical user interface (GUI). After you have installed the plugin, you should launch the Real-time Monitoring
Tool application on the workstation, type the appropriate IP address and credential information for accessing
the UCM server or cluster, select the Secure Connection check box, and then click OK.
Cisco Unified Reporting is not a client-side application that enables an administrator to monitor devices on a
Cisco VoIP network in real time by using HTTPS. Unified Reporting is a browser-based troubleshooting tool
that uses HTTPS to access information that is provided by other reporting tools, such as RTMT and Cisco
Unified Call Detail Records (CDR) Analysis and Reporting Tool (CAR). However, Unified Reporting does not
provide access to feature activation tools and network service activation tools. You can access Unified
Reporting by clicking Navigation > Cisco Unified Reporting from within the UCM administrative GUI or by using
the HTTPS address https://ip-address:8443/cucreports/, where ip-address is the IP address of the UCM server
or cluster. For example, after you have navigated to Cisco Unified Reporting, you could navigate to System
Reports > Unified CM Data Summary > Generate Report to monitor system activities.
Cisco Unified Serviceability is not a client-side application that enables an administrator to monitor devices on a
Cisco VoIP network in real time by using HTTPS. Unified Serviceability is a browser-based troubleshooting tool
that uses HTTPS to access information that is provided by other reporting tools, such as RTMT and Cisco
Unified CAR. In addition, Unified Serviceability provides access to several feature services that can be activated
by using the Service Activation window, including database services, CDR services, and security services. You
can access Unified Serviceability by clicking Navigation > Cisco Unified Serviceability from within the UCM
administrative GUI, or by using the HTTPS address https://ip-address:8443/ccmservice/, where ip-address is
the IP address of the UCM server or cluster.CAR is not a client-side application that enables an administrator to monitor devices on a Cisco VoIP network in
real time by using HTTPS. CAR generates CDR reports, Quality of Service (QoS) reports, traffic reports, and
billing reports. In addition, CAR reports are not real-time reports. You can access CAR by clicking Tools > CDR
Analysis and Reporting in Unified Serviceability if you are a system administrator or by using the HTTPS
address https://ip-address:8443/car/Logon.jsp, where ip-address is the IP address of the UCM server or cluster,
if you are a CAR administrator or user.Cisco: Understanding Cisco Unified RTMT: Understanding Cisco Unified Real-time Monitoring Tool