Which of the following does not provide access to realtime reporting? (Select the best answer.)
A.
CAR
B.
RTMT
C.
Unified Serviceability
D.
Unified Reporting
Explanation:
The Cisco Unified Call Detail Records (CDR) Analysis and Reporting Tool (CAR) does not provide access to
realtime reporting. CAR generates CDR reports, Quality of Service (QoS) reports, traffic reports, and billing
reports from data that is stored in the CDR database. The reports can be automatically generated at scheduled
intervals or generated manually. You can access CAR by clicking Tools > CDR Analysis and Reporting in
Unified Serviceability if you are a system administrator or by using the Secure Hypertext Transfer Protocol
(HTTPS) address https://ipaddress:8443/car/Logon.jsp, where ipaddress is the IP address of the Cisco Unified
Communications Manager (UCM) server or cluster, if you are a CAR administrator or user.
Cisco Unified RealTime Monitoring Tool (RTMT) provides access to realtime reporting. RTMT is a clientside
application that enables an administrator to monitor devices on a Cisco Voice over IP (VoIP) network in real
time. RTMT uses HTTPS to connect to VoIP devices and gather information, such as device status and
performance statistics, in real time. The data that is gathered by RTMT can then be used to pinpoint problems
on the VoIP network or to monitor performance thresholds.
To access RTMT, you should first ensure that the Cisco RTMT Reporter Servlet and Cisco Serviceability
Reporter services are running in the UCM environment. Next, install the RTMT plugin on a workstation by
clicking Application > Plugins in the UCM administrative graphical user interface (GUI). After you have installed
the plugin, you should launch the RealTime Monitoring Tool application on the workstation, type the appropriate
IP address and credential information for accessing the UCM server or cluster, select the Secure Connection
check box, and then click OK.
Cisco Unified Serviceability uses RTMT to provide access to realtime reporting. Unified Serviceability is a
browserbased troubleshooting tool that uses HTTPS to access information that is provided by other reporting
tools, such as RTMT and CAR. In addition, Unified Serviceability provides access to several feature services
that can be activated by using the Service Activation window, including database services, CDR services, and
security services. You can access Unified Serviceability by clicking Navigation > Cisco Unified Serviceability
from within the UCM administrative GUI or by using the HTTPS address https://ip-address:8443/ccmservice/,
where ipaddress is the IP address of the UCM server or cluster.
Cisco Unified Reporting uses RTMT to provide access to realtime reporting. Similar to Unified Serviceability,
Unified Reporting is a browserbased troubleshooting tool that uses HTTPS to access information that is
provided by other reporting tools, such as RTMT and CAR. However, Unified Reporting does not provide
access to feature activation tools and network service activation tools. You can access Unified Reporting by
clicking Navigation > Cisco Unified Reporting from within the UCM administrative GUI or by using the HTTPS
address https://ipaddress:8443/cucreports/, where ipaddress is the IP address of the UCM server or cluster.
For example, after you have navigated to Cisco Unified Reporting, you could navigate to System Reports >
Unified CM Data Summary > Generate Report to monitor system activities.https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/service/8_0_2/car/CAR/
carovrvw.html#wp1101768