You administer a Cisco VoIP network of 1,500 users. The Unity Connection Phone Menu is configured to the
default settings for all users.
You want to configure the touchtone menu system so that experienced users hear a shorter set of instructions
than inexperienced users hear.
Which of the following actions would you most likely perform? (Select the best answer.)
A.
Set each experienced user’s Touchtone Conversation Menu Style field to Brief.
B.
Set each inexperienced user’s Touchtone Conversation Menu Style field to Full.
C.
Create an experienced user template, and set the Touchtone Conversation Menu Style field to Brief.
D.
Create an inexperienced user template, and set the Touchtone Conversation Menu Style field to Full.
E.
Use Bulk Edit Mode to set the experienced users’ Touchtone Conversation Menu Style field to Brief.
F.
Use Bulk Edit Mode to set the inexperienced users’ Touchtone Conversation Menu Style field to Full.
Explanation:
You would most likely use Bulk Edit Mode in the Cisco Unity Connection browserbased graphical user interface
(GUI) to set the experienced users’ Touchtone Conversation Menu Style field to Brief. By default, the
Touchtone Conversation Menu Style field is configured as Full, meaning that the user will hear a full-length set
of touchtone menu instructions after dialing into the voice mail system. If a user’s Touchtone Conversation
Menu Style field is configured as Brief, the user will hear a shortened version of the touchtone menu
instructions.
The Touchtone Conversation Menu Style field in the Unity Connection Phone Menucan be configured in three
ways: on an individual user account basis, on the basis of a user account template, or from Bulk Edit Mode.
Modifying user accounts on an individual basis requires that an administrator open the user’s account, edit the
fields in the account, and then save the account before opening the next user account. This process can create
significant administrative overhead if you have a large number of users. In addition, modifying user templates
affects only new user accounts that are created from those templatesÍž the changes do not affect existing user
accounts. Until user templates and Classes of Service (CoS) have been configured, user accounts cannot be
added to Unity Connection by using the Bulk Administration Tool (BAT).
Modifying the Touchtone Conversation Menu Style field simultaneously for multiple user accounts is the most
efficient method of configuring the touchtone menu for experienced user accounts. Therefore, using Bulk Edit
Mode to set the experienced users’ Touchtone Conversation Menu Style field to Brief is most likely the action
you would perform.
It is not likely that you would use Bulk Edit Mode to set the inexperienced users’ Touchtone Conversation Menu
Style field to Full, because Full is the default setting. In this scenario, all users’ Phone Menu settings are
configured to the defaults.
It is not likely that you would configure the Touchtone Conversation Menu Style field from either an experienced
user template or an inexperienced user template. Although you could configure a user template to automatically
set the Touchtone Conversation Menu Style field to Brief, the template would affect only new user accounts that
are based off that template. Existing accounts would not be changed by the template.
Although you could set each experienced user’s Touchtone Conversation Menu Style field to Brief, doing so
would create more administrative overhead than using Bulk Edit Mode. Therefore, it is not likely that you would
configure user accounts individually to complete the task in this scenario. In addition, you would not need to set
each inexperienced user’s Touchtone Conversation Menu Style field to Full, because Full is the default setting.
In this scenario, all users’ Phone Menu settings are configured to the defaults.https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/8x/user_mac/
guide/8xcucmacx/8xcucmac040.html#pgfId-1274067