Which of the following is not a valid device name for a Cisco Unified Client Services Framework softphone
device in UCM? (Select the best answer.)
A.
UPCJPUBLIC
B.
UPCJoanPublic
C.
JOANPUBLICUPC
D.
UPCJPSOFTPHONE
E.
JPUBLICSOFTPHONE
Explanation:
JPUBLICSOFTPHONE is not a valid device name for a Cisco Unified Client Services Framework softphone
device in Cisco Unified Communications Manager (UCM), because JPUBLICSOFTPHONE contains more than
15 characters. Neither the Cisco Unified Personal Communicator device type name nor the Cisco Unified Client
Services Framework device type name can contain more than 15 characters. The Cisco Unified Personal
Communicator device type name can contain uppercase letters and numbers. By contrast, Cisco Unified Client
Services Framework device type names can contain uppercase letters, lowercase letters, and numbers.
There are five steps to configuring an end user for Cisco Unified Personal Communicator:
1.Assign the user a license in UCM.
2.Create the end user in UCM.
3.Create the Client Services Framework device.
4.Associate the Client Services Framework device to the end user.
5.Associate a directory number (dn) to the end user.
The Cisco Unified Personal Communicator device type naming convention requires that the name begin withthe letters UPC and be derived from the UCM user name. For example, if you were to configure the user Joan
Public with a UCM user name of jpublic, the softphone device name associated with the Cisco Unified Personal
Communicator device type would be UPCJPUBLIC. Similarly, the user name of j_public or j.public would have
an associated softphone device name of UPCJPUBLIC. If two UCM user names are similar enough to result in
identical softphone device names, softphone registration problems can occur in UCM. Therefore, it is important
to be aware of the Cisco Unified Personal Communicator naming convention when you are assigning user
names and configuring softphone devices. The Cisco Unified Client Services Framework device type name has
no such naming convention.
A softphone is software that behaves like a phone, enabling a user to have voice conversations over a typical
workstation network connection. Softphone mode is an operational mode that Unified Personal Communicator
uses to act as a softphone. In order to use Unified Personal Communicator as a softphone with UCM, you must
add a device to UCM that enables the registration of Unified Personal Communicator in softphone mode.You
can configure a softphone device in UCM by clicking Device > Phone > Add New in the UCM administrative
graphical user interface (GUI) and selecting either Cisco Unified Personal Communicator or Cisco Unified
Client Services Framework from the Phone Type dropdown field. You must configure the Phone Type field with
Cisco Unified Personal Communicator if the user is using Unified Personal Communicator version 7.0. You
must configure the Phone Type field with Cisco Unified Client Services Framework if the user is using Unified
Personal Communicator version 8.0 or later.
UPCJPUBLIC is a valid device name for both Cisco Unified Client Services Frameworksoftphone devices and
Cisco Unified Personal Communicator softphone devices in UCM. The UPCJPUBLIC device name conforms to
all the naming convention requirements of Cisco Unified Personal Communicator device types. Similarly,
UPCJPSOFTPHONE is a valid device name for both softphone device types, provided that the UCM user name
associated with the Cisco Unified Personal Communicator device type is jpsoftphone or something similar.
UPCJoanPublic is a valid device name for Cisco Unified Client Services Framework softphone devices in UCM
because that device type allows lowercase letters. However, UPCJoanPublic is not a valid device name for
Cisco Unified Personal Communicator devices, because that device type requires uppercase letters.
JOANPUBLICUPC is a valid device name for Cisco Unified Client Services Framework softphone devices in
UCM because that device type has no naming convention that requires UPC to be at the front of the device
name. However, JOANPUBLICUPC is not a valid device name for Cisco Unified Personal Communicator
devices, because that device type has a naming convention that requires that device names begin with UPC.
.Reference:
https://www.cisco.com/c/en/us/obsolete/unified-communications/cisco-unified-presence-version-
8.5.html#98570