Which two connection types would be applicable for use with the planned contact center?

Ajax needs to provide technical support outside of normal operating hours. They would like to deploy a small test call center to develop the skills necessary to provide phone, chat, and e-mail support. Ajax wants to start with five agents. Which two connection types would be applicable for use with the planned contact center? (Choose two.)

Ajax needs to provide technical support outside of normal operating hours. They would like to deploy a small test call center to develop the skills necessary to provide phone, chat, and e-mail support. Ajax wants to start with five agents. Which two connection types would be applicable for use with the planned contact center? (Choose two.)

A.
PRI

B.
CAS DC. ESM

C.
QSIG

D.
POTS



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