What is the most likely problem?

A CCM administrator tested BAT on just a lab phone. After performing a phone button template update, the administrator called TAC to complain that the new button template would not appear.
What is the most likely problem?

A CCM administrator tested BAT on just a lab phone. After performing a phone button template update, the administrator called TAC to complain that the new button template would not appear.
What is the most likely problem?

A.
The .csv file had errors in it.

B.
The BAT tool malfunctioned.

C.
The phone has not been reset.

D.
The BAT template was incorrect.



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