Which of the following describes a virtual device that can receive multiple, simultaneous calls for application-controlled redirection?
A.
Route Pattern
B.
Route Group
C.
Media Resource Group
D.
CTI Route Point
E.
Gateway
F.
IVR
Explanation:
Cisco CallManager Administration Guide, Release 3.1(2) CTI Route Point Configuration
A computer telephony integration (CTI) route point designates a virtual device that can receive multiple, simultaneous calls for application-controlled redirection. http://www.cisco.com/en/US/partner/products/sw/voicesw/ps556/products_administration_guide_chapter09186 a