What is a troubleshooting step that you should perform to determine the cause of the access problem?

You are the network security administrator. You receive a call from a user stating that he cannot
log onto the network. In the process of troubleshooting, you determine that this user is accessing
the network via certificate-based Cisco AnyConnect SSL VPN.
What is a troubleshooting step that you should perform to determine the cause of the access
problem?

You are the network security administrator. You receive a call from a user stating that he cannot
log onto the network. In the process of troubleshooting, you determine that this user is accessing
the network via certificate-based Cisco AnyConnect SSL VPN.
What is a troubleshooting step that you should perform to determine the cause of the access
problem?

A.
Revoke and reissue the certificate, and have the user try again.

B.
Verify that a connection can be made without using certificates.

C.
Ask the user to use IPsec, and test the connection attempts.

D.
Check the WebACLs on the Cisco ASA.



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