In which of the following situations is it appropriate for an IT service provider to make copies of a
customer’s confidential data?
A.
If the technician determines it necessary, for backup purposes
B.
It is never appropriate to copy a customer’s data
C.
If the content is public knowledge
D.
With the customer’s permission, for backup purposes
Explanation:
Get customer’s permission to access the confidential data for backup purposes only. You are not
allowed to access any confidential data whatsoever without customer’s permission.